Swedbank Pay Trustly Payments – Other Features

Payment Resource

The payment resource is central to all payment instruments. All operations that target the payment resource directly produce a response similar to the example seen below. The response given contains all operations that are possible to perform in the current state of the payment.

Request

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GET /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/ HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json

Response

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HTTP/1.1 200 OK
Content-Type: application/json

{
    "payment": {
        "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
        "number": 1234567890,
        "created": "2016-09-14T13:21:29.3182115Z",
        "updated": "2016-09-14T13:21:57.6627579Z",
        "state": "Ready",
        "operation": "Purchase",
        "intent": "Sale",
        "currency": "SEK",
        "amount": 1500,
        "remainingCaptureAmount": 1500,
        "remainingCancellationAmount": 1500,
        "remainingReversalAmount": 0,
        "description": "Test Purchase",
        "payerReference": "AB1234",
        "initiatingSystemUserAgent": "PostmanRuntime/3.0.1",
        "userAgent": "Mozilla/5.0...",
        "language": "sv-SE",
        "prices": {
            "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/prices"
        },
        "payeeInfo": {
            "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/payeeInfo"
        },
        "urls": {
            "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/urls"
        },
        "transactions": {
            "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions"
        },
        "reversals": {
            "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/reversals"
        },
    },
    "operations": [{
            "method": "POST",
            "href": "https://api.externalintegration.payex.com/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/sales",
            "rel": "create-sale",
            "contentType": "application/json"
        },
        {
            "method": "GET",
            "href": "https://api.externalintegration.payex.com/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
            "rel": "redirect-sale",
            "contentType": "text/html"
        },
        {
            "method": "GET",
            "href": "https://api.externalintegration.payex.com/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
            "rel": "view-sales",
            "contentType": "application/javascript"
        },
        {
            "method": "PATCH",
            "href": "https://api.externalintegration.payex.com/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
            "rel": "update-payment-abort",
            "contentType": "application/json"
        },
        {
            "method": "GET",
            "href": "https://api.externalintegration.payex.com/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/paid",
            "rel": "paid-payment",
            "contentType": "application/json"
        },
        {
            "method": "GET",
            "href": "https://api.externalintegration.payex.com/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/failed",
            "rel": "failed-payment",
            "contentType": "application/json"
        }
    ]
}
Field Type Description
payment object The payment object contains information about the specific payment.
└➔ id string The relative URI and unique identifier of the payment resource . Please read about URI Usage to understand how this and other URIs should be used in your solution.
└➔ number integer The payment number , useful when there’s need to reference the payment in human communication. Not usable for programmatic identification of the payment, for that id should be used instead.
└➔ created string The ISO-8601 date of when the payment was created.
└➔ updated string The ISO-8601 date of when the payment was updated.
└➔ state string Ready, Pending, Failed or Aborted. Indicates the state of the payment, not the state of any transactions performed on the payment. To find the state of the payment’s transactions (such as a successful authorization), see the transactions resource or the different specialized type-specific resources such as authorizations or sales.
└➔ prices object The prices resource lists the prices related to a specific payment.
└➔ prices.id string The relative URI and unique identifier of the prices resource . Please read about URI Usage to understand how this and other URIs should be used in your solution.
└➔ description string A 40 character length textual description of the purchase.
└➔ payerReference string(40) The reference to the payer (consumer/end user) from the merchant system. Can be mobile number, e-mail address, account number, a UUID, etc.
└➔ userAgent string The user agent string of the consumer’s browser.
└➔ language string sv-SE, nb-NO or en-US.
└➔ urls string The URI to the urls resource where all URIs related to the payment can be retrieved.
└➔ payeeInfo string The URI to the payeeinfo resource where the information about the payee of the payment can be retrieved.
operations array The array of possible operations to perform
└─➔ method string The HTTP method to use when performing the operation.
└─➔ href string The target URI to perform the operation against.
└─➔ rel string The name of the relation the operation has to the current resource.

Operations

The operations should be performed as described in each response and not as described here in the documentation. Always use the href and method as specified in the response by finding the appropriate operation based on its rel value. The only thing that should be hard coded in the client is the value of the rel and the request that will be sent in the HTTP body of the request for the given operation.

Operation Description
update-payment-abort aborts the payment order before any financial transactions are performed.
paid-payment Returns the information about a payment that has the status paid.
failed-payment Returns the information about a payment that has the status failed.
view-sales Contains the URI of the JavaScript used to create a Seamless View iframe directly for the sale transaction without redirecting the consumer to a separate payment page.
link

Callback URL

It is mandatory to set a callbackUrl in the POST request creating the payment. When callbackUrl is set, Swedbank Pay will send a POST request to this URL when the consumer has fulfilled the payment. Upon receiving this POST request, a subsequent GET request towards the id of the payment generated initially must be made to receive the state of the transaction.

s

Payment And Transaction States

Both payments and transactions can be in several different states during the course of a purchase. You can find a short description of each state below.

Payment States

  • ready means that the payment has been created successfully, and is now ready for further transaction operations, like authorization, sale or abort.

  • failed means that something went wrong during the payment process, and no further transactions can be created if the payment is in this state. Examples of possible failures are triggering of anti-fraud protection or if the payer reaches the maximum number of attempts for a given payment.

  • aborted means that the merchant has aborted the payment before the end user has fulfilled the payment process. This is done by calling the PATCH function for abort operations.

  • pending is the state of a payment when a transaction is in an initialized state. See more below. As long as a payment is pending, no further transactions can be done.

info

If you want to inspect the transactional status of a payment, read about the paid-payment, failed-payment and aborted-payment operations.

Transaction States

  • ìntialized is the transaction state when something unexpected occured, and it is impossible to determine the exact status of the transaction. An example of this can be a network failure. No further actions can be done on a payment with a transaction in this state.

  • completed means that the transaction has reached its intended purpose. An authorization will be completed when the funds have been authorized, a capture will be completed when the funds have been captured and a reversal will be completed when the payer has been refunded.

  • failed means that the transaction has failed. The state is final for that specific transaction, but given that the payment is operational, it is possible to perform more transactions on the same payment, i.e. retry the authorization with another card. If the payer reaches the maximum amount of retries, the payment itself will be set to failed.

  • awaitingActivity is in use for a selection of payment instruments. A transaction reaches this state when a payer is sent away from Swedbank Pay to do a confirmation or verification. Examples of this can be payment apps like Swish, Vipps or MobilePay, or 3-D Secure verifications for card payments.

Operation paid-payment

The paid-payment operation confirms that the transaction has been successful and that the payment is completed.

A paid-payment operation looks like the following:

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{
   "href": "https://api.externalintegration.payex.com/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/paid",
   "rel": "paid-payment",
   "method": "GET",
   "contentType": "application/json"
}

To inspect the paid payment, you need to perform an HTTP GET request towards the operation’s href field. An example of how the request and response look like is given below.

Request

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GET /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/paid HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json

Response

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HTTP/1.1 200 OK
Content-Type: application/json

{
  "payment": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
  "paid": {
    "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/paid",
    "number": 1234567890,
    "transaction": {
      "id": "/psptrustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/",
      "number" : 1234567891
    },
    "payeeReference": "CD123",
    "orderReference": "AB1234",
    "amount": 1500,
  }
}
Field Type Description
payment string The relative URI and unique identifier of the payment resource this transaction belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.
└➔ transaction string The transaction object, containing information about the current transaction.
└─➔ id string The relative URI and unique identifier of the transaction resource this transaction belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.
└─➔ number string The transaction number, useful when there’s need to reference the transaction in human communication. Not usable for programmatic identification of the transaction, for that id should be used instead.
└➔ payeeReference string A unique reference from the merchant system. It is set per operation to ensure an exactly-once delivery of a transactional operation. See payeeReference for details.
└➔ orderReference string(50) The order reference should reflect the order reference found in the merchant’s systems.
└➔ amount integer The amount (including VAT, if any) to charge the payer, entered in the lowest monetary unit of the selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK.
└➔ tokens integer List of tokens generated.
└➔ details integer A human readable and descriptive text of the payment.
└─➔ cardBrand string Visa, MC, etc. The brand of the card.
└─➔ maskedPan string The masked PAN number of the card.
└─➔ cardType string Credit Card or Debit Card. Indicates the type of card used for the authorization.
└─➔ issuingBank string The name of the bank that issued the card used for the authorization.
└─➔ countryCode string The country the card is issued in.
└─➔ acquirerTransactionType string 3DSECURE or SSL. Indicates the transaction type of the acquirer.
└─➔ acquirerStan string The System Trace Audit Number assigned by the acquirer to uniquely identify the transaction.
└─➔ acquirerTerminalId string The ID of the acquirer terminal.
└─➔ acquirerTransactionTime string The ISO-8601 date and time of the acquirer transaction.
└─➔ nonPaymentToken string Result of our own tokenization of the card used. Activated in POS on merchant or merchant group.
└─➔ externalNonPaymentToken string Result of external tokenization. This value varies depending on cards, acquirer, customer, etc. For ICA cards, the token comes in response from Swedbank. For Mass Transit(SL) it is populated with PAR if it comes in response from the redeemer (Visa). If not, our own token (Mastercard / Amex).

Operation failed-payment

The failed-payment operation means that something went wrong during the payment process, the transaction was not authorized, and no further transactions can be created if the payment is in this state.

A failed-payment operation looks like the following:

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{
   "href": "https://api.externalintegration.payex.com/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/failed",
   "rel": "failed-payment",
   "method": "GET",
   "contentType": "application/problem+json"
}

To inspect why the payment failed, you need to perform an HTTP GET request towards the operation’s href field.

Under details you can see the problem message and under problems you can see which problem and the description of the problem with the corresponding error code.

An example of how the request and response look like is given below.

Request

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GET /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/failed HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json

Response

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HTTP/1.1 200 OK
Content-Type: application/json

{
   "problem": {
       "type": "https://api.externalintegration.payex.com/psp/errordetail/trustly/acquirererror",
       "title": "Operation failed",
       "status": 403,
       "detail":  "Unable to complete operation, error calling 3rd party", 
       "problems": [
        {
          "name": "ExternalResponse",
          "description": "REJECTED_BY_ACQUIRER-unknown error, response-code: 51"
        }
        ]
     }
  }
}

Operation aborted-payment

The aborted-payment operation means that the merchant has aborted the payment before the end user has fulfilled the payment process. You can see this under abortReason in the response.

An aborted-payment operation looks like the following:

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{
    "href": "https://api.externalintegration.payex.com/psp/creditcard/payments/<paymentId>/aborted",
    "rel": "aborted-payment",
    "method": "GET",
    "contentType": "application/json"
}

To inspect why the payment was aborted, you need to perform an HTTP GET request towards the operation’s href field. An example of how the request and response looks like is given below.

Request

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GET /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/aborted HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json

Response

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HTTP/1.1 200 OK
Content-Type: application/json

{
  "payment": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
  "aborted": {
    "abortReason": "Aborted by consumer"
  }
}

Create Payment

In Trustly Payments, you can create one type of payment and you can inspect and alter the details of the individual transactions within the payment.

To create a Trustly payment, you perform an HTTP POST against the payments resource. Trustly payments does currently only support the Purchase operation and Sale intent.

Request

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POST /psp/trustly/payments HTTP/1.1
Authorization: Bearer <AccessToken>
Content-Type: application/json

{
    "payment": {
        "operation": "Purchase",
        "intent": "Sale",
        "currency": "SEK",
        "prices": [
            {
                "type": "Trustly",
                "amount": 1500,
                "vatAmount": 0
            }
        ],
        "description": "Test Purchase",
        "payerReference": "SomeReference",
        "userAgent": "Mozilla/5.0...",
        "language": "sv-SE",
        "urls": {
            "completeUrl": "https://example.com/payment-completed",
            "cancelUrl": "https://example.com/payment-canceled",
            "hostUrls": [ "https://example.com" ],
            "callbackUrl": "https://example.com/payment-callback",
            "logoUrl": "https://example.com/logo.png",
            "termsOfServiceUrl": "https://example.com/terms.pdf",
            "paymentUrl": "https://example.com/perform-payment"
        },
        "payeeInfo": {
            "payeeId": "5cabf558-5283-482f-b252-4d58e06f6f3b",
            "payeeReference": "PR123",
            "payeeName": "Merchant1",
            "productCategory": "PC1234",
            "subsite": "MySubsite"
        },
        "prefillInfo": {
            "firstName": "Ola",
            "lastName": "Nordmann"
        }
    }
}
Required Field Type Description
check payment object The payment object contains information about the specific payment.
check └➔ operation string The operation that the payment is supposed to perform. For Trustly, this will always be Purchase as it is currently the only available operation.
check └➔ intent string Sale is the only intent option for Trustly. Performs the payment when the end-user gets redirected and completes the payment.
check └➔ currency string SEK, EUR. The currency of the provided amount.
check └➔ prices object The prices resource lists the prices related to a specific payment.
check └─➔ type string Use the Trustly type here
check └─➔ amount integer The amount (including VAT, if any) to charge the payer, entered in the lowest monetary unit of the selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK.
check └─➔ vatAmount integer The amount of VAT to charge the payer, entered in the lowest monetary unit ofthe selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK. If the amount given includes VAT, vatAmount may be displayed for the user inthe payment page (redirect only). Set to 0 (zero) if there is no VAT amount charged.
check └➔ description string(40) A 40 character length textual description of the purchase.
  └➔ payerReference string The reference to the payer (consumer/end user) from the merchant system. E.g mobile number, customer number etc.
check └➔ userAgent string The User-Agent string of the consumer’s web browser.
check └➔ language string sv-SE, nb-NO or en-US.
check └➔ urls object The urls resource lists urls that redirects users to relevant sites.
check └─➔ completeUrl string The URL that Swedbank Pay will redirect back to when the payer has completed his or her interactions with the payment. This does not indicate a successful payment, only that it has reached a final (complete) state. A GET request needs to be performed on the payment to inspect it further.
       
check └─➔ cancelUrl string The URI to redirect the payer to if the payment is canceled. Only used in redirect scenarios.
       
  └─➔ hostUrl array The array of URLs valid for embedding of Swedbank Pay Seamless View. If not supplied, view-operation will not be available.
  └─➔ callbackUrl string The URL that Swedbank Pay will perform an HTTP POST against every time a transaction is created on the payment. See callback for details.
  └─➔ logoUrl string The URL that will be used for showing the customer logo. Must be a picture with maximum 50px height and 400px width. Require https.
  └─➔ termsOfServiceUrl string The URI to the terms of service document the payer must accept in order to complete the payment. Note that this field is not required unless generateReferenceToken or generateRecurrenceToken is also submitted in the request. This is the Merchants, not the Swedbank Pay Terms of Service. HTTPS is a requirement.
  └─➔ paymentUrl string The URI that Swedbank Pay will redirect back to when the payment menu needs to be loaded, to inspect and act on the current status of the payment.
check └➔ payeeInfo object The payeeInfo contains information about the payee.
check └─➔ payeeId string This is the unique id that identifies this payee (like merchant) set by Swedbank Pay.
check └─➔ payeeReference string(30*) A unique reference from the merchant system. It is set per operation to ensure an exactly-once delivery of a transactional operation. See payeeReference for details.
  └─➔ payeeName string The payee name (like merchant name) that will be displayed to consumer when redirected to Swedbank Pay.
  └─➔ productCategory string A product category or number sent in from the payee/merchant. This is not validated by Swedbank Pay, but will be passed through the payment process and may be used in the settlement process.
  └─➔ orderReference String(50) The order reference should reflect the order reference found in the merchant’s systems.
  └─➔ subsite String(40) The subsite field can be used to perform split settlement on the payment. The subsites must be resolved with Swedbank Pay reconciliation before being used.
  └─➔ prefillInfo object Object representing information of what the UI text fields should be populated with
  └─➔ firstName string Prefilled value to put in the first name text box.
  └─➔ lastName string Prefilled value to put in the last name text box.

Transactions

A payment contains sub-resources in the form of transactions. Most operations performed on a payment ends up as a transaction resource. The different types of operations that alter the state of the payment by creating a transaction is described below.

The transactions resource will list the transactions (one or more) on a specific payment.

Request

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GET /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json

The transaction resource contains information about the transaction transaction made against a trustly payment. You can return a specific transaction transaction by performing a GET request towards the specific transaction’s id.

Response

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HTTP/1.1 200 OK
Content-Type: application/json

{
    "payment": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "transactions": { 
        "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions",
        "transactionList": [{
            "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
            "transaction": {
                "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
                "created": "2016-09-14T01:01:01.01Z",
                "updated": "2016-09-14T01:01:01.03Z",
                "type": "Transaction",
                "state": "Completed",
                "number": 1234567890,
                "amount": 1000,
                "vatAmount": 250,
                "description": "Test transaction",
                "payeeReference": "AH123456",
                "isOperational": false,
                "operations": []
            }
        }]
    }
}
Field Type Required  
payment string The relative URI and unique identifier of the payment resource this transactions belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.  
transactions object The current transactions resource.  
└➔ id string The relative URI and unique identifier of the transactions resource this transactions belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.  
└➔ transactionList array The array of transaction transaction objects.  
└➔ transactionList[] object The transaction transaction object described in the transaction resource below.  
└─➔ id string The relative URI and unique identifier of the transaction resource this transactions belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.  
└─➔ created string The ISO-8601 date and time of when the transaction was created.  
└─➔ updated string The ISO-8601 date and time of when the transaction was updated.  
└─➔ type string Indicates the transaction type.  
└─➔ state string Initialized, Completed or Failed. Indicates the state of the transaction.  
└─➔ number string The transaction number, useful when there’s need to reference the transaction in human communication. Not usable for programmatic identification of the transaction, for that id should be used instead.  
└─➔ amount integer The amount (including VAT, if any) to charge the payer, entered in the lowest monetary unit of the selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK.  
└─➔ vatAmount integer The amount of VAT to charge the payer, entered in the lowest monetary unit ofthe selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK. If the amount given includes VAT, vatAmount may be displayed for the user inthe payment page (redirect only). Set to 0 (zero) if there is no VAT amount charged.  
└─➔ description string A 40 character length textual description of the purchase.  
└─➔ payeeReference string A unique reference from the merchant system. It is set per operation to ensure an exactly-once delivery of a transactional operation. See payeeReference for details.In Invoice Payments payeeReference is used as an invoice/receipt number, if the receiptReference is not defined.  
└─➔ isOperational bool true if the transaction is operational; otherwise false.  
└─➔ operations array The array of operations that are possible to perform on the transaction in its current state.  

Transaction

The transaction resource contains the generic details of a transaction on a specific payment.

When a transaction is created it will have one of three states:

  • Initialized - if there is some error where the source is undeterminable (network failure, etc), the transaction will remain Initialized. The corresponding state of the payment order will in this case be set to pending. No further transactions can be created.
  • Completed - if everything went ok the transaction will follow through to completion.
  • Failed - if the transaction has failed (i.e. a denial from the acquiring bank) it is possible to retry (i.e the consumer tries using another credit card) up to a maximum amount of retries (in that case which the payment order gets the state failed as well).

Request

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GET /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json

Response

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HTTP/1.1 200 OK
Content-Type: application/json

{
    "payment": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "transaction": {
        "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
        "created": "2016-09-14T01:01:01.01Z",
        "updated": "2016-09-14T01:01:01.03Z",
        "type":  "Sale", 
        "state": "Initialized",
        "number": 1234567890,
        "amount": 1000,
        "vatAmount": 250,
        "description": "Test transaction",
        "payeeReference": "AH123456",
        "failedReason": "",
        "isOperational": true,
        "operations": []
    }
}

Transaction Problems

In the event that a transaction is failed, the transaction response will contain a problem property as seen in the example below. To view all the problems that can occur due to an unsuccesful transaction, head over to the problems section.

The created transaction resource contains information about the transaction transaction made against a trustly payment.

Response

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HTTP/1.1 200 OK
Content-Type: application/json

{
    "payment": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "transaction": {
        "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
        "itemDescriptions": {
            "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/ec2a9b09-601a-42ae-8e33-a5737e1cf177/itemDescriptions"
        },
        "transaction": {
            "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
            "created": "2016-09-14T01:01:01.01Z",
            "updated": "2016-09-14T01:01:01.03Z",
            "type": "Transaction",
            "state": "Failed",
            "number": 1234567890,
            "amount": 1000,
            "vatAmount": 250,
            "description": "Test transaction",
            "payeeReference": "AH123456", 
            "isOperational": false,
            "problem": {
                "type": "https://api.payex.com/psp/errordetail/trustly/3DSECUREERROR",
                "title": "Error when complete authorization",
                "status": 400,
                "detail": "Unable to complete 3DSecure verification!",
                "problems": [
                ] 
        }
    }
}

Field Type Description  
payment string The relative URI and unique identifier of the payment resource this transaction belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.  
transaction string The current transaction transaction resource.  
└➔ id string The relative URI and unique identifier of the transaction resource this transaction belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.  
└➔ itemDescriptions object The object representation of the itemDescriptions resource.  
└─➔ id string The relative URI and unique identifier of the itemDescriptions resource this transaction belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.  
└➔ transaction object The object representation of the generic transaction resource.  
└─➔ id string The relative URI and unique identifier of the transaction resource this transaction belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.  
└─➔ created string The ISO-8601 date and time of when the transaction was created.  
└─➔ updated string The ISO-8601 date and time of when the transaction was updated.  
└─➔ type string Indicates the transaction type.  
└─➔ state string Initialized, Completed or Failed. Indicates the state of the transaction.  
└─➔ number string The transaction number, useful when there’s need to reference the transaction in human communication. Not usable for programmatic identification of the transaction, for that id should be used instead.  
└─➔ amount integer The amount (including VAT, if any) to charge the payer, entered in the lowest monetary unit of the selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK.  
└─➔ vatAmount integer The amount of VAT to charge the payer, entered in the lowest monetary unit ofthe selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK. If the amount given includes VAT, vatAmount may be displayed for the user inthe payment page (redirect only). Set to 0 (zero) if there is no VAT amount charged.  
└─➔ description string A 40 character length textual description of the purchase.  
└─➔ payeeReference string A unique reference from the merchant system. It is set per operation to ensure an exactly-once delivery of a transactional operation. See payeeReference for details.In Invoice Payments payeeReference is used as an invoice/receipt number, if the receiptReference is not defined.  
└─➔ receiptReference string A unique reference for the transaction. This reference is used as an invoice/receipt number.  
└─➔ failedReason string The human readable explanation of why the payment failed.  
└─➔ isOperational bool true if the transaction is operational; otherwise false.  
└─➔ operations array The array of operations that are possible to perform on the transaction in its current state.  

Callback

When a change or update from the back-end system are made on a payment or transaction, Swedbank Pay will perform a callback to inform the payee (merchant) about this update.

Providing a callbackUrl in POST requests is mandatory. Below we provide three example scenarios of why this is important:

  1. If the payer closes the payment window, the merchant will never know what happened to the payment if callbackUrl is not implemented.
  2. If the payer stops up in a payment app such as Vipps or Swish, the payer will never come back to the merchant. This means that the merchant won’t know what happened to the payment unless callbackUrl is implemented.
  3. If a payer experiences a network error or something else happens that prevents the payer from being redirected from Swedbank Pay back to the merchant website, the callbackUrl is what ensures that you receive the information about what happened with the payment.
  • When a change or update from the back-end system are made on a payment or transaction, Swedbank Pay will perform an asynchronous server-to-server callback to inform the payee (merchant) about this update.
  • Swedbank Pay will make an HTTP POST to the callbackUrl that was specified when the payee (merchant) created the payment.
  • When the callbackUrl receives such a callback, an HTTP GET request must be made on the payment or on the transaction. The retrieved payment or transaction resource will give you the necessary information about the recent change/update.
  • The callback will be retried if it fails. Below are the retry timings, in seconds from the initial transaction time:
    • 30 seconds
    • 60 seconds
    • 360 seconds
    • 432 seconds
    • 864 seconds
    • 1265 seconds
  • The callback is sent from the following IP address: 82.115.146.1
  • A callback should return a 200 OK response.

Payment Instrument Callback

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{
    "payment": {
        "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
        "number": 222222222
    },
    "transaction": {
        "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/<transaction type>/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
        "number": 333333333
    }
}
Parameter Description
<transaction type> authorizations, captures, cancellations,reversals
<payment instrument> creditcard, invoice, swish, vipps,mobilepay, callback

The sequence diagram below shows the HTTP POST you will receive from Swedbank Pay, and the two GET requests that you make to get the updated status.

sequenceDiagram
    Participant Merchant
    Participant SwedbankPay as Swedbank Pay

    activate SwedbankPay
    SwedbankPay->>+Merchant: POST <callbackUrl>
    deactivate SwedbankPay
    note left of Merchant: Callback by Swedbank Pay
    Merchant-->>+SwedbankPay: HTTP response
    Merchant->>+SwedbankPay: GET trustly payment
    deactivate Merchant
    note left of Merchant: First API request
    SwedbankPay-->>+Merchant: payment resource
    deactivate SwedbankPay

CompleteUrl

This URL will be used by Swedbank Pay when a payment is Completed or Failed. If your integration subscribes to the onPaymentCompleted and possibly the onPaymentFailed event, no redirect or use of the completeUrl will take place. But if you do not have any event handler for the onPaymentCompleted event, the Swedbank Pay JavaScript will perform an HTTP redirect in the top frame to the completeUrl. You will still need to do a GET request on the payment resource to find the final status (Completed or Failed).

Description

The description field is a 40 character length textual summary of the purchase. It is needed to specify what payer is actually purchasing. Below you will find an abbreviated Card Payments Purchase request.

As you can see the description field is set to be Test - Reference1583419461 in the the code example.

info

Notice that for Redirect, the description will be shown as Test - Reference1583419461, as set in the code example. For the Seamless View scenario, the description is not shown in the payment window, but it is still required in the initial request.

Request

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POST /psp/trustly/payments HTTP/1.1
Authorization: Bearer <AccessToken>
Content-Type: application/json

{
      "paymentorder": {
        "operation": "Purchase",
        "intent":  "Sale",
        "currency": "SEK",
        "description": "Test - Reference1583419461",
        "generateRecurrenceToken": false,
        "userAgent": "Mozilla/5.0...",
        "language": "sv-SE",
        "urls":
            "hostUrls": ["https://example.com"]
        }
}

The description field as presented in Trustly Payments

PayeeInfo

The payeeinfo resource contains information about the payee (i.e. a merchant, a corporation etc) related to a specific payment.

Request

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GET /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/payeeInfo HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json

Response

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HTTP/1.1 200 OK
Content-Type: application/json

{
    "payment": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "payeeInfo": {
        "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/payeeInfo",
        "payeeId": "5cabf558-5283-482f-b252-4d58e06f6f3b"
        "payeeReference": "EN1234",
        "payeeName": "TestMerchant1",
        "productCategory": "EF1234",
        "orderReference": "or-123456"
    }
}
Field Type Description
payment string The relative URI and unique identifier of the payment resource this payeeInfo belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.
└➔ id string The relative URI and unique identifier of the payeeInfo resource this payeeInfo belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.
└➔ payeeId string This is the unique id that identifies this payee (like merchant) set by Swedbank Pay
└➔ payeeReference string(50) A unique reference from the merchant system. It is set per operation to ensure an exactly-once delivery of a transactional operation. See payeeReference for details.
└➔ payeeName string The payee name (like merchant name) that will be displayed to consumer when redirected to Swedbank Pay.
└➔ productCategory string A product category or number sent in from the payee/merchant. This is not validated by Swedbank Pay, but will be passed through the payment process and may be used in the settlement process. You therefore need to ensure that the value given here is valid in the settlement.
└➔ orderReference string(50) The order reference should reflect the order reference found in the merchant’s systems.

Payee Reference

The payeeReference given when creating transactions and payments has some specific processing rules depending on specifications in the contract.

  • It must be unique for every operation, used to ensure exactly-once delivery of a transactional operation from the merchant system.
  • Its length and content validation is dependent on whether the transaction.number or the payeeReference is sent to the acquirer.
    1. If you select Option A in the settlement process (Swedbank Pay will handle the settlement), Swedbank Pay will send the transaction.number to the acquirer and the payeeReference must be in the format of characters A-Za-z0-9 (including -) and string(30).
    2. If you select Option B in the settlement process (you will handle the settlement yourself), Swedbank Pay will send the payeeReference to the acquirer and it will be limited to the format of string(12) and all characters must be digits.

Settlement and Reconciliation

Reconciliation is an important step in an economic transaction. When a payment is reconciled, captured amounts for the payment are matched against the corresponding settlement.

The information needed to reconcile captured funds - the balance report and transactions list - are available for all merchants using Swedbank Pay.

  • By default, the settlement files will be sent to you by via e-mail.
  • We also have the option to send it via SFTP as well, if this is something you would like then you need to state this to your sales representative, so they can inform the setup team when the time is ready.
  • The settlement frequency is defined in the agreement and you will receive it (per default) once a month, or once a week.
  • You do not need to subscribe, the files will be delivered by default.

Contact omni.client@swedbankpay.se for further inquiries regarding this.

Settlement

There are two main alternatives for settlement - either we handle the settlement process for you, or you handle the process yourself :

Swedbank Pay handles the settlement process

Swedbank Pay handles the settlement process on your behalf, (called “Redovisningsservice”). Swedbank Pay transfers the net amount to you directly.

Swedbank Pay Checkout

When choosing Swedbank Pay Checkout we always handle the settlement process for you, gathering all your eCommerce payments in one place. Straighforward and time efficient.

You handle the settlement process yourself

If you will handle the settlement yourself, then Swedbank Pay will send you an invoice with the relevant fees, in addition to the report and transactions lists. Your acquirer will transfer settled funds to you.

Balance Report

The Balance Report (a .pdf file) specifies the total sales for a specific period, including fees and VAT. The report contains three parts: a payment summary and specifications for sales and for fees.

Payment Summary

Provides a summary of the Amount sold, Fees and VAT. If Swedbank Pay handles the settlement process, the Transferedamount - shown in the balance report summary is equivalent to the disbursement on the bank statement (the remaining total amount after fees).

Sales specification

Provides a specification over sales for the given period. The sales total is specified per payment area (CreditCard, Invoice) and underlying payment instruments. Each sales row specify Quantity, Sum sales and Amount to pay out, the last one is only eligble if Swedbank Pay handles the Settlement process.

Fees specification

Provides a specification over fees for the given period. The fees total is specified per payment area (CreditCard, Invoice) and underlying payment instruments. Each fees row specify Quantity (sales), Amount (sales), Unit price, Provision and fee Amount. If you handle the settlement process yourselves you will receive a separat invoice for fees.

Transactions List

The Transaction List (provided in .xlsx and .xml formats) specifies all transactions for a specific period, including a summary of transactions grouped by payment instrument. Both formats contain the same information, but the xml file is meant for computer processing while the excel workbook is meant for human interaction.

The first row contains the name of the Swedbank Pay company (e.g. Swedbank Pay Solutions AB) that the merchant has the contract with, and the balance report number. The header fields contain a summary of the transactions displayed in the body.

Header fields

Field Type Description
Prefix String The Prefix used for transactions, only eligible if merchant uses prefix.
Currency ISO 4217 Settlement currency (e.g. SEK, NOK, EUR).
ServiceType String The service type of the service used (e.g. Creditcard).
Service String The service used (e.g. Creditcard).
NoOfDebet Decimal Total number of debit transactions for the given service.
NoOfCredit Decimal Total number of credit transactions for the given service.
Amount Decimal Total amount for the given service (e.g 100.00).
FromDate ISO 8601 The earlistest transaction date, YYYY-MM-DD.
ToDate ISO 8601 The latest transaction date, YYYY-MM-DD.

Body fields

Field Type Description
Swedbank Pay Batch Number Decimal A batch number common to all types of transactions processed by Swedbank Pay.
Transaction Number Decimal A unique identifier of the transaction, can be traced in Swedbank Pay Admin user interface.
Order id String A unique identifier of the order, as sent from the merchant to Swedbank Pay. Transactions that are related to the same order are associated with this ID.
Date Created ISO 8601 Transaction capture date/time. YYYY-MM-DD hh:mm:ss.
Date Modified ISO 8601 Transaction settle date/time. YYYY-MM-DD hh:mm:ss.
Provider String The service provider (e.g. Babs, Swedbank).
Type String The service type of the related transaction (e.g. Creditcard).
Amount Decimal Total amount of the related transaction (e.g 100.00).
Currency ISO 4217 Settlement currency (e.g. SEK, NOK, EUR).
Product Number String A product number, as sent by merchant to Swedbank Pay.
Description String A textual description of the transaction, as sent by merchant to Swedbank Pay.
VAT Amount Decimal VAT Amount for the given transaction (e.g 100.00).
VAT Percentage Decimal VAT Percentage for the given transaction.
Credit Card Batch Number Decimal The reference number from the credit card processor.
Reference Decimal The transaction reference from processor.
Swedbank Pay Account Number Decimal The Account number given, shown in Swedbank Pay admin.
Referenced Transaction Number Decimal Transaction number for the Authoriation transaction for a two-stage transaction or the number of the debit transaction if it is a credit transaction.
Sales Channel String The channel through which the transaction was sent to Swedbank Pay (e.g Transaction via eCommerce APIs).
Brand String If eligible, Branding information as sent by merchant to Swedbank Pay.
Point Of Sale String If eligible, POS information as sent by merchant to Swedbank Pay.

Reconciliation

To do the reconciliation, you need to match the information in your system against the information provided by Swedbank Pay in the balance report and transaction list. Below is a sequence diagram detailing the interaction.

sequenceDiagram
    participant SwedbankPay as Swedbank Pay

    activate Merchant
    activate SwedbankPay
    Merchant-->>SwedbankPay: Online payment transactions
    deactivate Merchant

    deactivate SwedbankPay

    activate Merchant

    SwedbankPay->>Merchant: Balance Report (PDF-file)
    note left of Merchant: files are sent by e-mail or file transfer
    SwedbankPay->>Merchant: Transaction list (XLSX-file)
    SwedbankPay->>Merchant: Transaction list (XML-file)
    deactivate Merchant

There are two ways for you to match the information from your system with the information given in the reconciliation files from Swedbank Pay:

  1. You can use information generated by your system (you will have to set a unique payeeReference when you make the transaction), or
  2. You can use the transaction number generated by Swedbank Pay (this is called transaction number and is returned from Swedbank Pay after you have created the transaction).

A credit card transaction is made when you either make a capture or a reversal. In the input data for making a capture, you will set the payeeReference. The unique value of this field is the same as the field called OrderID in the reconciliation file.

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{
    "transaction": {
        "amount": 1500,
        "vatAmount": 0,
        "description": "Test Reversal",
        "payeeReference": "ABC123"
    }
}

When you receive the response from Swedbank Pay, the response will include transaction.number. This is the same as the field called TransactionNo in the reconciliation file.

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{
    "payment": "/psp/creditcard/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "capture": {
        "id": "/psp/creditcard/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/captures/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
        "transaction": {
            "id": "/psp/creditcard/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
            "created": "2016-09-14T01:01:01.01Z",
            "updated": "2016-09-14T01:01:01.03Z",
            "type": "Capture",
            "state": "Initialized",
            "number": 1234567890,
            "amount": 1500,
            "vatAmount": 250,
            "description": "Test Capture",
            "payeeReference": "ABC123",
            "failedReason": "",
            "isOperational": false,
            "operations": []
        }
    }
}
  • payeeReference sent to Swedbank Pay is equal to OrderId in the reconciliation file.
  • capture.transaction.number returned from Swedbank Pay is equal to TransactionNo in reconciliation file.

Below you will see the API mapping tables to the fields in the settlement report for Capture and Reversal.

Capture

API XLSX XML  
  Swedbank Pay Batch Number SwedbankbatchNo  
transaction.number Transaction Number TransactionNo  
transaction.payeeReference Order id OrderId  
transaction.created Date Created DateCreated  
  Date Modified DateModified  
  Provider Provider  
  Type Type  
transaction.amount Amount Amount  
  Currency Currency  
  Product Number MerchantProductNo  
transaction.description Description Description  
transaction.vatAmount VAT Amount VATAmount  
  VAT Percentage VatoPercentage  
  Credit Card Batch Number CreditCardBatchNo  
  Direct Debit Bank Reference DirectDebitbankRef  
  Reference Reference  
  Swedbank Account Number SwedbankAccountNo  
transaction.number if reversed later Referenced Transaction Number ReferencedTransaction  
  Sales Channel SalesChannel  
  Brand    
  Point Of Sale    

Reversal

API XLSX XML  
  Swedbank Pay Batch Number SwedbankbatchNo  
transaction.number Transaction Number TransactionNo  
transaction.payeeReference Order id OrderId  
transaction.created Date Created DateCreated  
  Date Modified DateModified  
  Provider Provider  
  Type Type  
transaction.amount Amount Amount  
  Currency Currency  
  Product Number MerchantProductNo  
transaction.description Description Description  
transaction.vatAmount VAT Amount VATAmount  
  VAT Percentage VatoPercentage  
  Credit Card Batch Number CreditCardBatchNo  
  Direct Debit Bank Reference DirectDebitbankRef  
  Reference Reference  
  Swedbank Account Number SwedbankAccountNo  
  Referenced Transaction Number ReferencedTransaction  
  Sales Channel SalesChannel  
  Brand    
  Point Of Sale    

Samples

The content of the files depends on the type of agreement you have made with Swedbank Pay. For some payment instruments, only option A is available, while for other payment instruments, only option B is available. The sample files can be downloaded below.

Option A: Swedbank Pay handles the settlement process

Option B: You will handle the settlement process yourself

Split Settlement

The prefix split is the easy way of doing settlements for companies with multiple sub merchants. With only a few easy steps, you can make the settlement process more efficient with regards to invoicing, payouts and setup for both your sub merchants and yourself.

In short, it is a settlement feature where a company with a website or an app can attach specific prefix numbers to sub merchants selling their goods or services through the company. The prefix number is used to match the transactions and the merchant, so the settlement is automatically split between the sub merchants. If you run a site selling tickets to concerts, theatres, sporting events etc., each venue gets its own prefix number. If you run a funeral home, the sub merchants can be everything from flower delivery to charities.

What we need from you as a company

  • Send us a KYC form for each sub merchant you want to include. We will also do a KYC check on your sub merchants, providing extra security for you.
  • Give every sub merchant who sells goods/services at your website or in your app a unique prefix number. This needs to be included in the KYC form you send to us. We recommend using the same customer number they have in your system.
  • Attach the prefix number to all the goods/services the sub merchant sells through your website or app, so the goods/services can be matched to the correct merchant in our back office system.
  • A partner agreement is needed for the automatic deduction of revenue cuts and fees.

How it works

  1. We set up the sub merchant prefix in our systems.
  2. The prefix number is added in the subsite field in the API call when you create the payment for the goods or service.
  3. The customer selects payment instrument and completes the payment.
  4. The payment goes into the client funds account.
  5. Swedbank Pay matches the transaction and the merchant using the prefix number.
  6. The settlement is split and connected to the correct merchant.
  7. Revenue cuts for the super merchant and fees from Swedbank Pay are deducted automatically.
  8. Payout to the sub merchant is done.

The upsides

  • Since the sub merchants are connected to Swedbank Pay through the super merchant instead of having separate setups, this means that you:
  • Only need one agreement for credit card, Vipps, Swish, MobilePay, invoice and payment gateway.
  • Only need one acquiring agreement.
  • Only need one Vipps/Swish certificate.
  • Can add more payment instruments easily, as it only has to be done once.
  • Can set up new sub merchants quickly, as the only thing needed is a KYC form and a prefix number. This shortens the setup time for both you and us to a matter of hours.
  • The automatic settlement split and deduction of fees and revenue cuts minimizes the work for your accounting department, as you do not have to invoice your sub merchants.
  • The prefix split is available with all the payment instruments we offer on our eCom platform.

Good to know

With regards to admin functions, we offer a full integration towards our admin system. This way, you do not have to log in to Swedbank Pay Admin to perform these operations.

Captures and cancels

Captures and cancels are done by the super merchant the same way as any other normal flow.

Reversals

In cases where you need to do reversals, this will be performed by the super merchant. The reversal amount will be charged from the sub merchants prefix. If the sub merchants balance is 0 (zero), the super merchant will be invoiced. The super merchant will in turn have to invoice this amount to the sub merchant.

Metadata

Metadata can be used to store data associated to a payment that can be retrieved later by performing a GET on the payment. Swedbank Pay does not use or process metadata, it is only stored on the payment so it can be retrieved later alongside the payment. An example where metadata might be useful is when several internal systems are involved in the payment process and the payment creation is done in one system and post-purchases take place in another. In order to transmit data between these two internal systems, the data can be stored in metadata on the payment so the internal systems do not need to communicate with each other directly. The usage of metadata field is shown in the abbreviated Purchase request below.

Request

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POST /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/ HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json
{
  "payment": {
    "operation": "Purchase",
    "intent":  "Sale", 
    "currency": "SEK",
    "description": "Test Purchase",
    "payerReference": "AB1234",
    "userAgent": "Mozilla/5.0...",
    "language": "sv-SE",
    "urls": {
      "hostUrls": ["https://example.com"],
      "completeUrl": "https://example.com/payment-completed"
    },
    "payeeInfo": {
      "payeeId": "5cabf558-5283-482f-b252-4d58e06f6f3b",
      "payeeReference": "CD1234",
    },
    "metadata": {
        "key1": "value1",
        "key2": 2,
        "key3": 3.1,
        "key4": false
    },
    "prefillInfo": {
        "msisdn": "+4798765432"
    }
  }
}
Parameter Type
metadata string, boolean, integer,decimal

Request

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GET /psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/ HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json

Response

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HTTP/1.1 200 OK
Content-Type: application/json
{
  "payment": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
  "metadata": {
    "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/metadata",
    "key1": "value1",
    "key2": 2,
    "key3": 3.1,
    "key4": false
 }
}

Problems

When performing operations against a resource in the Swedbank Pay API Platform, it will respond with a problem message that contain details of the error type if the request could not be successfully performed. Regardless of why the error occurred, the problem message will follow the same structure as specified in the Problem Details for HTTP APIs (RFC 7807) specification.

We generally use the problem message type and status code to identify the nature of the problem. The problems array contains objects with name and description that will often help narrow down the specifics of the problem, usually to the field in the request that was missing or contained invalid data.

The structure of a problem message will look like this:

Problem Example

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{
    "type": "https://api.payex.com/psp/errordetail/<resource>/inputerror",
    "title": "There was an input error",
    "detail": "Please correct the errors and retry the request",
    "instance": "ec2a9b09-601a-42ae-8e33-a5737e1cf177",
    "status": 400,
    "action": "RetryNewData",
    "problems": [{
        "name": "CreditCardParameters.Issuer",
        "description": "minimum one issuer must be enabled"
    }]
}
Field Type Description
type string The URI that identifies the error type. This is the only field usable for programmatic identification of the type of error! When dereferenced, it might lead you to a human readable description of the error and how it can be recovered from.
title string The title contains a human readable description of the error.
detail string A detailed, human readable description of the error and how you can recover from it.
instance string The identifier of the error instance. This might be of use to Swedbank Pay support personnel in order to find the exact error and the context it occurred in.
status integer The HTTP status code that the problem was served with.
action string The action indicates how the error can be recovered from.
problems array The array of problem detail objects.
└➔ name string The name of the field, header, object, entity or likewise that was erroneous.
└➔ description string The human readable description of what was wrong with the field, header, object, entity or likewise identified by name.

Common Problems

All common problem types will have a URI in the format https://api.payex.com/psp/errordetail/<error-type>. The URI is an identifier that you can hard-code and implement logic around. It is currently not not possible to dereference this URI, although that might be possible in the future.

Type Status Description
inputerror 400 The server cannot or will not process the request due to an apparent client error (e.g. malformed request syntax, size to large, invalid request).
forbidden 403 The request was valid, but the server is refusing the action. The necessary permissions to access the resource might be lacking.
notfound 404 The requested resource could not be found, but may be available in the future. Subsequent requests are permissible.
systemerror 500 A generic error message.
configurationerror 500 A error relating to configuration issues.

Trustly Problems

There are a few problems specific to the trustly resource that you may want to guard against in your integrations. All Trustly problem types will have the following URI structure:

https://api.payex.com/psp/errordetail/trustly/<error-type>

Type Status Description
systemerror 502 Happens if Trustly is experiencing technical difficulties, a contract is configured with bad account name / password, or if the operation (i.e. reversal) is not allowed on the payment due to its current state on Trustly’s end.

Seamless View Events

During operation in the Seamless View, several events can occur. They are described below.

onPaymentPending

This events triggers when a payment enters a paying state ( Sale, Authorize, Canceletc). The onPaymentPending event will be followed by either onPaymentCompleted, onPaymentFailed or onPaymentTransactionFailed based on the result of the payment. Read more about these events below.

onPaymentPending event object

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{
    "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1"
}
Field Type Description
id string The relative URI and unique identifier of the payment resource this payeeInfo belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.

onPaymentCompleted

This event triggers when a payment has completed successfully. The onPaymentCompleted event is raised with the following event argument object:

onPaymentCompleted event object

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{
    "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "redirectUrl": "https://example.com/complete"
}
Field Type Description
id string The relative URI and unique identifier of the payment resource this payeeInfo belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.
redirectUrl string The URI the user will be redirect to after a completed payment.

onPaymentCanceled

This event triggers when the user cancels the payment. The onPaymentCanceled event is raised with the following event argument object:

onPaymentCanceled event object

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{
    "id": "/psp/trustlypayments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "redirectUrl": "https://example.com/canceled"
}
Field Type Description
id string The relative URI and unique identifier of the payment resource this payeeInfo belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.
redirectUrl string The URI the user will be redirect to after a canceled payment.

onPaymentFailed

This event triggers when a payment has failed, disabling further attempts to perform a payment. The onPaymentFailed event is raised with the following event argument object:

onPaymentFailed event object

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{
    "id": "/psp/trustly/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "redirectUrl": "https://example.com/failed"
}
Field Type Description
id string The relative URI and unique identifier of the payment resource this payeeInfo belongs to.. Please read about URI Usage to understand how this and other URIs should be used in your solution.
redirectUrl string The URI the user will be redirect to after a failed payment.

onPaymentTermsOfService

This event triggers when the user clicks on the “Display terms and conditions” link. The onPaymentTermsOfService event is raised with the following event argument object:

onPaymentTermsOfService event object

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{
    "origin": "owner",
    "openUrl": "https://example.com/terms-of-service"
}
Field Type Description
origin string owner, merchant. The value is always merchant unless Swedbank Pay hosts the view.
openUrl string The URI containing Terms of Service and conditions.

onError

This event triggers during terminal errors or if the configuration fails validation. The onError event will be raised with the following event argument object:

onError event object

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{
    "origin": "trustly",
    "messageId": "ec2a9b09-601a-42ae-8e33-a5737e1cf177",
    "details": "Descriptive text of the error"
}
Field Type Description
origin string trustly, identifies the system that originated the error.
messageId string A unique identifier for the message.
details string A human readable and descriptive text of the error.