Digital Payments

MOTO

Mail Order / Telephone Order transactions.

Edit "MOTO" on GitHub

MOTO

warning

This feature is only available for merchants who have a specific agreement with Swedbank Pay.

MOTO (Mail Order / Telephone Order) is a purchase where you, as a merchant, enter the payer’s card details in order to make a payment. The payer provides the card details to the sales representative by telephone or in writing. The sales representative will then enter the details into the payment interface.

Common use cases are travel or hotel bookings, where the payer calls the sales representative to make a booking. This feature is only supported with the Purchase operation. See the example below on how to implement MOTO by setting the generateMotoPayment to true.

MOTO Request

Request

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POST /psp/paymentorders HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json;version=3.x/2.0      // Version optional for 3.0 and 2.0
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{
    "paymentorder": {
        "generateMotoPayment": true,
        "operation": "Purchase",
        "currency": "SEK",
        "amount": 1500,
        "vatAmount": 375,
        "description": "Test Purchase",
        "userAgent": "Mozilla/5.0...",
        "language": "sv-SE",
        "productName": "Checkout3", // Removed in 3.1, can be excluded in 3.0 if version is added in header
        "urls": {
            "hostUrls": [ "https://example.com", "https://example.net" ], 
            "completeUrl": "https://example.com/payment-completed",
            "cancelUrl": "https://example.com/payment-cancelled",
            "callbackUrl": "https://api.example.com/payment-callback",
            "termsOfServiceUrl": "https://example.com/termsandconditions.pdf"
        },
        "payeeInfo": {
            "payeeId": "5cabf558-5283-482f-b252-4d58e06f6f3b",
            "payeeReference": "AB832",
            "payeeName": "Merchant1",
            "productCategory": "A123",
            "orderReference": "or-123456",
            "subsite": "MySubsite",
            "siteId": "MySiteId"
        },
        "payer": {
            "digitalProducts": false,
            "nationalIdentifier": {
                "socialSecurityNumber": "199710202392",
                "countryCode": "SE"
            },
            "firstName": "Leia",
            "lastName": "Ahlström",
            "email": "leia@payex.com",
            "msisdn": "+46787654321",
            "shippingAddress": {
                "firstName": "firstname/companyname",
                "lastName": "lastname",
                "email": "karl.anderssson@mail.se",
                "msisdn": "+46759123456",
                "streetAddress": "Helgestavägen 9",
                "coAddress": "",
                "city": "Solna",
                "zipCode": "17674",
                "countryCode": "SE"
            },
            "billingAddress": {
                "firstName": "firstname/companyname",
                "lastName": "lastname",
                "email": "karl.anderssson@mail.se",
                "msisdn": "+46759123456",
                "streetAddress": "Helgestavägen 9",
                "coAddress": "",
                "city": "Solna",
                "zipCode": "17674",
                "countryCode": "SE"
            },
            "accountInfo": {
                "accountAgeIndicator": "04",
                "accountChangeIndicator": "04",
                "accountPwdChangeIndicator": "01",
                "shippingAddressUsageIndicator": "01",
                "shippingNameIndicator": "01",
                "suspiciousAccountActivity": "01",
            }
        },
        "orderItems": [
            {
                "reference": "P1",
                "name": "Product1",
                "type": "PRODUCT",
                "class": "ProductGroup1",
                "itemUrl": "https://example.com/products/123",
                "imageUrl": "https://example.com/product123.jpg",
                "description": "Product 1 description",
                "discountDescription": "Volume discount",
                "quantity": 5,
                "quantityUnit": "pcs",
                "unitPrice": 300,
                "discountPrice": 0,
                "vatPercent": 2500,
                "amount": 1500,
                "vatAmount": 375
            }
        ],
        "riskIndicator": {
            "deliveryEmailAddress": "olivia.nyhuus@payex.com",
            "deliveryTimeFrameIndicator": "01",
            "preOrderDate": "19801231",
            "preOrderPurchaseIndicator": "01",
            "shipIndicator": "01",
            "giftCardPurchase": false,
            "reOrderPurchaseIndicator": "01",
            "pickUpAddress": {
                "name": "Olivia Nyhus",
                "streetAddress": "Saltnestoppen 43",
                "coAddress": "",
                "city": "Saltnes",
                "zipCode": "1642",
                "countryCode": "NO"
            }
        }
    }
}

Request field not covered in the common Checkout redirect or seamless view table:

Field Type Description
generateMotoPayment bool Set to true if the payment order is a MOTO payment, false if not.

MOTO Response

Response

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HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8; version=3.x/2.0
api-supported-versions: 3.x/2.0
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{
    "paymentorder": {
        "id": "/psp/paymentorders/09ccd29a-7c4f-4752-9396-12100cbfecce",
        "created": "2020-06-22T10:56:56.2927632Z",
        "updated": "2020-06-22T10:56:56.4035291Z",
        "operation": "Purchase",
        "status": "Initialized",
        "currency": "SEK",
        "amount": 1500,
        "vatAmount": 375,
        "description": "Test Purchase",
        "initiatingSystemUserAgent": "swedbankpay-sdk-dotnet/3.0.1",
        "language": "sv-SE",
        "availableInstruments": [ "CreditCard" ],
        "implementation": "PaymentsOnly", {  { 
        "instrumentMode": false,
        "guestMode": false,
        "orderItems": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/orderitems"
        },
        "urls": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/urls"
        },
        "payeeInfo": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/payeeinfo"
        },
        "payer": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/payers"
        },
        "history": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/history"
        },
        "failed": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/failed"
        },
        "aborted": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/aborted"
        },
        "paid": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/paid"
        },
        "cancelled": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/cancelled"
        },
        "financialTransactions": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/financialtransactions"
        },
        "failedAttempts": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/failedattempts"
        },
        "metadata": {
            "id": "/psp/paymentorders/08090909-626e-4b90-1943-08d9eaebca86/metadata"
        }
    },
      "operations": [  
        {
          "href": "https://api.payex.com/psp/paymentorders/222a50ca-b268-4b32-16fa-08d6d3b73224",
          "rel":"update-order",
          "method":"PATCH",
          "contentType":"application/json"
        },
        {
          "href": "https://api.payex.com/psp/paymentorders/222a50ca-b268-4b32-16fa-08d6d3b73224",
          "rel": "abort",
          "method": "PATCH",
          "contentType": "application/json"
        },
        {
          "href": "https://api.payex.com/psp/paymentorders/09ccd29a-7c4f-4752-9396-12100cbfecce",
          "rel": "abort-paymentattempt",
          "method": "PATCH",
          "contentType": "application/json"
        }
       ]
      }

Capture

Captures are only possible when a payment has a successful Authorization transaction, naturally excluding one-phase payment methods like Swish and Trustly. They will be marked as a Sale transaction. Two-phase payment methods like card and Vipps however, require a Capture to be completed.

Please note that you have a maximum of 5 consecutive failed attempts at a capture. The payment will be locked after the fifth, and you need to contact us for further attempts.

In addition to full captures, it is possible to do partial captures of the authorized amount. You can do more captures on the same payment later, up to the total authorized amount. A useful tool for when you have to split orders into several shipments.

First off, you must request the order information from the server to get the request link. With this, you can request the capture with the amount to capture, and get the status back.

To capture the authorized payment, we need to perform capture against the accompanying href returned in the operations list. See the abbreviated request and response below:

Capture Request

Request

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POST /psp/paymentorders/09ccd29a-7c4f-4752-9396-12100cbfecce/captures HTTP/1.1
Host: api.externalintegration.payex.com
Authorization: Bearer <AccessToken>
Content-Type: application/json;version=3.0/2.0      // Version optional
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{
    "transaction": {
        "description": "Capturing the authorized payment",
        "amount": 1500,
        "vatAmount": 375,
        "payeeReference": "AB832",
        "receiptReference": "AB831",
        "orderItems": [
            {
                "reference": "P1",
                "name": "Product1",
                "type": "PRODUCT",
                "class": "ProductGroup1",
                "itemUrl": "https://example.com/products/123",
                "imageUrl": "https://example.com/product123.jpg",
                "description": "Product 1 description",
                "discountDescription": "Volume discount",
                "quantity": 4,
                "quantityUnit": "pcs",
                "unitPrice": 300,
                "discountPrice": 200,
                "vatPercent": 2500,
                "amount": 1000,
                "vatAmount": 250
            },
            {
                "reference": "P2",
                "name": "Product2",
                "type": "PRODUCT",
                "class": "ProductGroup1",
                "description": "Product 2 description",
                "quantity": 1,
                "quantityUnit": "pcs",
                "unitPrice": 500,
                "vatPercent": 2500,
                "amount": 500,
                "vatAmount": 125
            }
        ]
    }
}
Required Field Type Description
check transaction object The transaction object.
check description string The description of the capture transaction.
check amount integer The transaction amount (including VAT, if any) entered in the lowest monetary unit of the selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK. The amount displayed is the final amount the payer paid for their order, including any payment method specific discounts or fees.
check vatAmount integer The payment’s VAT (Value Added Tax) amount, entered in the lowest monetary unit of the selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK. The vatAmount entered will not affect the amount shown on the payment page, which only shows the total amount. This field is used to specify how much of the total amount the VAT will be. Set to 0 (zero) if there is no VAT amount charged.
check payeeReference string A unique reference from the merchant system. Set per operation to ensure an exactly-once delivery of a transactional operation. Length and content validation depends on whether the transaction.number or the payeeReference is sent to the acquirer. If Swedbank Pay handles the settlement, the transaction.number is sent and the payeeReference must be in the format of A-Za-z0-9 and string(30). If you handle the settlement, Swedbank Pay will send the payeeReference and it will be limited to the format of string(12). All characters must be digits. In Invoice Payments payeeReference is used as an invoice/receipt number, if the receiptReference is not defined.
  receiptReference string(30) A unique reference to the transaction, provided by the merchant. Can be used as an invoice or receipt number as a supplement to payeeReference.
check orderItems array The array of items being purchased with the order. Note that authorization orderItems will not be printed on invoices, so lines meant for print must be added in the Capture request. The authorization orderItems will, however, be used in the Merchant Portal when captures or reversals are performed, and might be shown other places later. It is required to use this field to be able to send Capture orderItems. Capture requests should only contain items meant to be captured from the order.
check reference string A reference that identifies the order item.
check name string The name of the order item.
check type enum PRODUCT, SERVICE, SHIPPING_FEE, PAYMENT_FEE, DISCOUNT, VALUE_CODE or OTHER. The type of the order item.
check class string The classification of the order item. Can be used for assigning the order item to a specific product category, such as MobilePhone. Note that class cannot contain spaces and must follow the regex pattern [\w-]*. Swedbank Pay may use this field for statistics.
  itemUrl string The URL to a page that can display the purchased item, product or similar.
︎︎︎ imageUrl string The URL to an image of the order item.
  description string The human readable description of the order item.
  discountDescription string The human readable description of the possible discount.
check quantity number The 4 decimal precision quantity of order items being purchased.
check quantityUnit string The unit of the quantity, such as pcs, grams, or similar. This is used for your own book keeping.
check unitPrice integer The price per unit of order item, including VAT.
  discountPrice integer If the order item is purchased at a discounted price. This field should contain that price, including VAT.
check vatPercent integer The percent value of the VAT multiplied by 100, so 25% becomes 2500.
check amount integer The total amount including VAT to be paid for the specified quantity of this order item, in the lowest monetary unit of the currency. E.g. 10000 equals 100.00 SEK and 5000 equals 50.00 SEK.
check vatAmount integer The total amount of VAT to be paid for the specified quantity of this order item, in the lowest monetary unit of the currency. E.g. 10000 equals 100.00 SEK and 5000 equals 50.00 SEK.
check reference string A reference that identifies the order item.
check name string The name of the order item.
check type enum PRODUCT, SERVICE, SHIPPING_FEE, PAYMENT_FEE, DISCOUNT, VALUE_CODE or OTHER. The type of the order item.
check class string The classification of the order item. Can be used for assigning the order item to a specific product category, such as MobilePhone. Note that class cannot contain spaces and must follow the regex pattern [\w-]*. Swedbank Pay may use this field for statistics.
︎︎︎ itemUrl string The URL to a page that can display the purchased item, such as a product page
︎︎︎ imageUrl string The URL to an image of the order item.
︎︎︎ description string The human readable description of the order item.
︎︎︎ discountDescription string The human readable description of the possible discount.
check quantity number The 4 decimal precision quantity of order items being purchased.
check quantityUnit string The unit of the quantity, such as pcs, grams, or similar.
check unitPrice integer The price per unit of order item, including VAT.
︎︎︎ discountPrice integer If the order item is purchased at a discounted price. This field should contain that price, including VAT.
check vatPercent integer The percent value of the VAT multiplied by 100, so 25% becomes 2500.
check amount integer The total amount including VAT to be paid for the specified quantity of this order item, in the lowest monetary unit of the currency. E.g. 10000 equals 100.00 NOK and 5000 equals 50.00 NOK.
check vatAmount integer The total amount of VAT to be paid for the specified quantity of this order item, in the lowest monetary unit of the currency. E.g. 10000 equals 100.00 NOK and 5000 equals 50.00 NOK.

Capture Response

If the capture request succeeds, this should be the response:

Response

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HTTP/1.1 200 OK
Content-Type: application/json; charset=utf-8; version=3.0/2.0
api-supported-versions: 3.0/2.0
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{
    "payment": "/psp/creditcard/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1",
    "capture": {
        "id": "/psp/creditcard/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/captures/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
        "transaction": {
            "id": "/psp/creditcard/payments/7e6cdfc3-1276-44e9-9992-7cf4419750e1/transactions/ec2a9b09-601a-42ae-8e33-a5737e1cf177",
            "created": "2020-06-22T10:56:56.2927632Z",
            "updated": "2020-06-22T10:56:56.4035291Z",
            "type": "Capture",
            "state": "Completed",
            "amount": 1500,
            "vatAmount": 375,
            "description": "Capturing the authorized payment",
            "payeeReference": "AB832",
            "receiptReference": "AB831"
        }
    }
}
Property Type Description
payment string The relative URL of the payment this capture transaction belongs to.
capture object The capture object, containing the information about the capture transaction.
id string The relative URL of the created capture transaction.
transaction object The object representation of the generic transaction resource, containing information about the current transaction.
id string The relative URL of the current transaction resource.
created string The ISO-8601 date and time of when the transaction was created.
updated string The ISO-8601 date and time of when the transaction was updated.
type string Indicates the transaction type.
state string Indicates the state of the transaction, usually initialized, completed or failed. If a partial has been done and further transactions are possible, the state will be awaitingActivity.
number integer The transaction number, useful when there’s need to reference the transaction in human communication. Not usable for programmatic identification of the transaction, where id should be used instead.
amount integer The transaction amount (including VAT, if any) entered in the lowest monetary unit of the selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK. The amount displayed is the final amount the payer paid for their order, including any payment method specific discounts or fees.
vatAmount integer The payment’s VAT (Value Added Tax) amount, entered in the lowest monetary unit of the selected currency. E.g.: 10000 = 100.00 SEK, 5000 = 50.00 SEK. The vatAmount entered will not affect the amount shown on the payment page, which only shows the total amount. This field is used to specify how much of the total amount the VAT will be. Set to 0 (zero) if there is no VAT amount charged.
description string A 40 character length textual description of the purchase.
payeeReference string A unique reference from the merchant system. Set per operation to ensure an exactly-once delivery of a transactional operation. Length and content validation depends on whether the transaction.number or the payeeReference is sent to the acquirer. If Swedbank Pay handles the settlement, the transaction.number is sent and the payeeReference must be in the format of A-Za-z0-9 and string(30). If you handle the settlement, Swedbank Pay will send the payeeReference and it will be limited to the format of string(12). All characters must be digits. In Invoice Payments payeeReference is used as an invoice/receipt number, if the receiptReference is not defined.
receiptReference string(30) A unique reference from the merchant system. It is set per operation to ensure an exactly-once delivery of a transactional operation. It is used to supplement payeeReference as an additional receipt number.

Capture Sequence Diagram

sequenceDiagram
    participant Merchant
    participant SwedbankPay as Swedbank Pay

    rect rgba(81,43,43,0.1)
        activate Merchant
        note left of Payer: Capture
        Merchant ->>+ SwedbankPay: rel:capture
        deactivate Merchant
        SwedbankPay -->>- Merchant: Capture status
        note right of Merchant: Capture here only if the purchased<br/>goods don't require shipping.<br/>If shipping is required, perform capture<br/>after the goods have shipped.<br>Should only be used for <br>payment methods that support <br>Authorizations.
    end